🎓 Bridging People, Systems, & Ideas

I'm Kendall, a project manager, UX designer, and researcher with a background in psychology, information systems, and human-centered design. My work sits at the intersection of empathy and systems thinking — simplifying complexity, making information human, and bringing people and ideas together to create meaningful outcomes.

I've spent over a decade studying how people think and how systems behave, and I'm fascinated by what happens where those two worlds meet. I'm endlessly curious, I ask a lot of questions, and I genuinely enjoy untangling complicated problems. Whether I'm coordinating a project, conducting research, or designing an experience, I tend to look beyond what's directly in front of me: Who does this affect? Whose perspective are we missing? How could this work better?

🌱 Empathy as Impact

I believe the way we do our work matters just as much as what we ultimately create.

For me, empathy is a quiet form of activism. It's how I turn personal values into tangible impact — by considering the people affected by my decisions, advocating for perspectives that might otherwise be overlooked, and building equity into the systems and experiences I help shape.

Sometimes that means designing an inclusive experience that serves more people, more fairly. Sometimes it means creating structure around a complicated project, making sure people feel heard, or thoughtfully considering how a process or decision affects the humans behind it. The medium changes, but the principle doesn't.

I see my work not just as a job, but as a responsibility to leave things better than I found them — products, programs, processes, teams, and the experiences of the people within them. For me, meaningful impact is built through empathy, thoughtfulness, and the decisions we make every day.

It's not always loud or revolutionary. Often, it's one thoughtful decision at a time.